At Liverpool Residential, we understand that moving home is an exciting milestone, but it can also feel a little overwhelming. We’ve designed this simple guide to help you navigate the rental process—from your first search to the day you pick up your keys.
The first step is to identify what you’re looking for. Consider your budget, preferred location, and must-have features (like parking or a garden).
Register with us: You can HERE or call our office on 0151 322 2003.
Stay Alert: Once registered, we can notify you as soon as properties matching your criteria hit the market.
Browse Online: Our website is updated 24/7, so keep an eye on our latest listings.
Once you find a property you like, we recommend viewing it as soon as possible, as popular homes go quickly.
Flexible Times: We arrange viewings to suit your schedule, up until 5:30pm on weekdays and until 2:00pm on Saturdays.
Ask Questions: During the viewing, our agents are happy to answer any questions about the local area, utility costs, or the tenancy terms.
If you’ve found "the one," you’ll need to act fast to take it off the market.
Holding Deposit: To reserve the property, you will be required to pay a holding fee equivalent to one week’s rent.
Important Note: Please ensure you are honest during the application. If you provide false information, fail a Right to Rent check, or decide not to proceed, this holding fee may be non-refundable.
To ensure a smooth tenancy for both you and the landlord, we carry out a few standard checks:
Credit Check: To verify your financial history.
Employment & Landlord References: We will contact your current employer and previous landlord (if applicable).
Proof of Identity: You’ll need to provide two forms of ID (one must be photographic, like a passport or driving licence) and proof of income (bank statements or wage slips).
Right to Rent: All tenants must undergo a mandatory "Right to Rent" check in line with UK law.
Note: If you are a student, unemployed, or have a lower credit score, you may still be able to rent by providing a UK-based Guarantor.
Once your references are approved, we will draft the Tenancy Agreement.
Review and Sign: All tenants and any guarantors must sign this document. It outlines your responsibilities and the terms of your stay.
Final Payments: Before you move in, you must pay the balance of your first month’s rent and your security deposit in full.
Deposit Protection: Your security deposit (up to 5 weeks' rent) will be registered and protected with a government-approved scheme. You will receive official documentation confirming this.
The Inventory: Before you move in, your landlord should arrange an inventory report to record the property's condition of the property at the start of the tenancy. You have seven days to add your own comments or photos to this report. This ensures you are not held responsible for any pre-existing damage when you eventually move out.
On the agreed start date, you’ll collect your keys from our office. Congratulations—it’s time to move into your new home!
As part of the Tenant Fees Act 2019, here is a clear breakdown of costs:
Holding Deposit: 1 week’s rent.
Security Deposit: Up to 5 weeks’ rent.
Changes to Tenancy: £50 fee if you request a change to the agreement (e.g., adding a new tenant).
Late Rent: Interest charged at 3% above the Bank of England base rate for rent more than 14 days overdue.
Lost Keys: Reimbursing the actual cost of replacing lost keys or security devices.
Early Termination: Costs associated with ending your tenancy early (if requested by you).
Standard Bills: You remain responsible for Council Tax, Utilities (Gas, Water, Electric), and Communication services (TV Licence, Broadband, Phone).